Privacy Policy

Ideal Factory designs, manufactures, and installs villa interior systems in the United Arab Emirates. Our address is ICAD I, Abu Dhabi Industrial City, P.O.Box 128441, Abu Dhabi, United Arab Emirates.

For privacy questions or requests, contact us at info@idealhomeuae.com or +971 50 312 2300.

We may collect your name, phone number, email address, project location, project type, floor plans, design preferences, message content, and any information you choose to send through forms, email, phone, or direct communication with our team.

When you visit the website, we may also collect technical information such as IP address, browser type, device information, pages visited, referral source, approximate location, and interaction data through server logs, cookies, analytics, and similar technologies.

We use personal data to respond to inquiries, arrange consultations, prepare quotations, review project requirements, coordinate design discussions, provide customer service, improve the website, secure our systems, maintain business records, and comply with legal obligations.

We do not sell personal data.

We process personal data where it is necessary to respond to your request, take steps before entering into a contract, perform a contract, comply with legal obligations, protect legitimate business interests, improve our services, maintain security, or where you have provided consent.

Where consent is required, you may withdraw it by contacting us. Withdrawing consent does not affect processing already carried out before withdrawal.

We may share personal data with employees, designers, project coordinators, installation teams, subcontractors, suppliers, IT providers, hosting providers, email providers, analytics providers, professional advisers, payment or accounting providers, and government or regulatory authorities where required.

We share only the information reasonably needed for the relevant purpose and expect service providers to protect it appropriately.

Some technology, hosting, email, analytics, map, or media services used by the website may process data outside the United Arab Emirates.

Where personal data is transferred internationally, we take reasonable steps to use appropriate safeguards and service providers that support secure handling of personal data.

The website may use cookies, pixels, local storage, analytics tools, embedded maps, and similar technologies to operate the website, remember preferences, understand traffic, improve pages, and protect against misuse.

You can control cookies through your browser settings. Blocking some cookies may affect website functionality.

We keep personal data for as long as reasonably needed for inquiries, project administration, customer service, legal compliance, accounting, dispute handling, security, and legitimate business records.

When personal data is no longer needed, we delete it, anonymize it, or keep it securely where retention is required by law or necessary for legitimate business purposes.

We use reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No website or electronic transmission is completely secure, so we cannot guarantee absolute security.

Subject to applicable UAE law and lawful limitations, you may request access to personal data we hold about you, correction of inaccurate data, deletion, restriction, portability, withdrawal of consent, or information about how your data is processed.

To make a privacy request, contact info@idealhomeuae.com. We may need to verify your identity before responding.

Our website and services are intended for adults, property owners, consultants, contractors, and project representatives. We do not knowingly collect personal data from children.

We may update this Privacy Policy to reflect changes in our website, services, operations, or legal requirements.

The effective date at the top of this page shows when the current version applies.

For privacy questions, requests, or complaints, contact Ideal Factory at info@idealhomeuae.com, call +971 50 312 2300, or write to ICAD I, Abu Dhabi Industrial City, P.O.Box 128441, Abu Dhabi, United Arab Emirates.